This Privacy Policy describes-how Nixler (“we”, “our”, or “us”) collect, use, and disclose
personal information in connection with your use of Nixler (the “Nixler”). By using the App, you
give your consent to the practices described in this policy.
During the time you're enjoying the Nixler mobile application (including the desktop version) ("Nixler"), our websites and micro sites (such as nixler.xyz) or using our digital products and services (such as our surveys or quests and competitions ) are collectively, referred in this policy as our ‘sites’. We accumulate some information about you. In addition, you may choose to use the App or Sites to share information with other users, including your friends ("Users'').
Sometimes, we may also need to share your information for safety reasons with the Nixler user community.
The App and Sites are operated by the "METEORA TECHNOLOGIES PRIVATE LIMITED" (also referred to in this policy as "we" or "us") which are controllers of personal information collected and processed through the Nixler App and Sites.
Registration Information
When the user downloads the app we may collect certain information (“Registration
Information”) from you such as your name, Email address, Username, Gender identity, Contact Number, Location information and Login data for social media accounts that you connect to your Nixler Account. Except as otherwise stated in this privacy policy, User personally identifiable information is not disclosed to any third party.
Once you sign up, you will be able to review and change this information at any time just by logging in to Nixler(other than your date of birth and location (which, if you have given Nixler access to your location in your device settings, is automatically updated based on the location of your device). It is solely your responsibility to confirm that your account information are kept
updated. If your contact number changes, Please make sure to update it in your account. It
helps us to enhance our Users’ experience.
Certain Registration information such as; your gender preferences, username may be viewable on your profile to other users.
Profile Information
We suggest and recommend you and all our members to think carefully about the information you disclose and share about yourself. We also do not favour or recommend sharing of personal information such as phone numbers, instant messaging details, national identity details and other sensitive information which is open to abuse and misuse on your profile by fraudulent elements.
When you post information about yourself or use the messaging function, the information you share is at your own risk. Nixler does not hold any liability for this.
Profile Verification Information (Including Biometric Information)
For safety and security we may require Users’ to verify their accounts and ask your phone numbers and, in some cases, we might also need you to carry out photo verification for creating a safe place for everyone. We want to make sure you are not a robot! And we also want to avoid fake Nixler accounts being created which can be used for Fraudulent activities and malicious cybercrime.
- they create problems for our network and spoil things for everyone. To prevent fraudulent activities this verification might be required by us.
Geolocation Information
If you have given Nixler access to your location in your device settings, when you use your cell, we will collect information about location information as well as other wifi access points. This information helps us identify your physical location and we use it to personalise the App and make it easier for you to interact with other Users, by enabling the locational setting
information to be shown to Users seeing your profile as it’ll help in understanding your
proximity to them.
If you have given Nixler access to your location, but wish to turn this off, you can do so by the following methods:
iPhone app – settings > privacy > location services > Nixler
Android – settings > location > Nixler > permissions > location
Device Information
The information about your device might be collected by us when you use our sites and app including your device model, operating system for various reasons set out in this policy.
Links and Messages
We may keep track of how you interact with links available on Nixler including third party services by redirecting clicks or through other means. We may share the statistics regarding how many times a respective link was clicked on. We review the content of messages in order to analyse the trends and sentiments amongst the users. We take adequate steps to remove personally identifying information from messages, prior to reviewing them. We do not share any information about these messages to any third party organisations. Your personal
information won’t be reviewed in this process, We do not breach personal space of instant messaging features.
Cookies and similar technologies
When you come across our Sites or when you use our App, we might collect personal data from you automatically by using cookies or similar technologies. A cookie is a small file that can be placed on your device or browser, It is used by us to recognise and remember you.They are built specifically for web browsers to track and personalize information which cater to that specific user.
To Provide Services:
We use your information to facilitate connections, match you with potential partners, and provide other services within the app.
Communication:
Various notifications, updates and promotional content related to our services might be sent by Nixler to its users
Analytics:
We use data for analytics to improve our app's functionality and user experience. We take various surveys and contest competitions for the same.
Safety:
To Resolve conflicts and disputes, troubleshoot problems and to apply our Terms & Conditions; investigate fraudulent activities , protect our legal rights and to improve safety for all.
Use for Research:
In addition to the uses outlined above, User agrees to allow Nixler to anonymously use the information from User experiences to continue our research into successful relationships. This research, conducted by psychologists and behaviour research scientists on the panel of Nixler may be published in academic journals. All responses are kept anonymous, and not published.
Use for Verification checks:
The User is aware that to continue to receive the Services offered at the Site, it has to undertake the mandatory verification checks. The User agrees that information provided for the verification check is true and correct and is being provided voluntarily with complete knowledge of the purpose of its use by Nixler and its authorised third party expert Service Provider for such verification. The Verification Check is conducted solely for the purpose of providing a richer experience in the Services. The verification process is kept anonymous and confidential and not shared with any third party other than authorised entities of Nixler.
We have delivered this algorithm to predict your compatibility with users across the app so that we can show you people who we think will be your best possible matches. Our algorithms use the following information about you to predict your compatibility with other users and produce profile recommendations:
The information you give for your profile.
Your activity across the our sites and app.
your in-app purchases
Device locations, which is necessary in order to be aware of your proximity to other
members.
We use a team of moderators and a combination of automated systems to monitor and review accounts (including photos and any other information uploaded onto user profiles) and messages for content that indicates violation of our Terms and Conditions of Use. If an account or message meets certain criteria which breaches this policy, the relevant account will be subject to a warning and the user's access restricted and/or blocked. Affected Users can contact Nixler to contest the decision.
If you post anything which is irrelevant with our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account.
What we don't do.
We do not track your whereabouts as part of this activity. To protect your privacy, we do not gather any of the location data used for this activity and it is permanently deleted once the results are produced.
Third-Party Services:
We may share your information with third-party service providers who help us with app functionality and customer support.We engage with certain trusted third parties to perform such functions and provide services to us.
Moderators:
To monitor activity on the App and approve content which is consistent with our terms and conditions.
Payment Processing and Telecommunications Companies:
To facilitate payments for our premium services which are provided our users..
Law and Harm:
As we stated in the Terms & Conditions, we think it is highly important that all Users behave decently whilst using the App. We will cooperate with all third parties to apply and enforce their intellectual property or other rights. We will cooperate with law enforcement requests for information from within our country.
We think our Users are wonderful, and we want you to share how wonderful you are with the world, so we have certain inbuilt features to enable this. Our App is curated to make it easier for you to connect with other Users and to interact with them so that you can find your companion for different outdoor activities.
When using the Nixler App, you should assume that anything you post on the App may be publicly-viewable and accessible, both by Users and non-users of the App. We want our Users to be careful and responsible while posting information that may eventually be made public. We do not promote adding personal information such as your health conditions and religious beliefs in order to maintain safety and peace across the app.
Our app is not curated or intended for people under the age of 18. We do not knowingly collect any information about or market to children, minors or anyone under the age of 18 years. If we become aware that a minor has registered with us and provided us with personal information, we will take steps to terminate that person's registration.
You may link your Nixler account with your Instagram, Facebook or other social media accounts. This allows you to share some information from those accounts directly to your Nixler account (for example, Instagram photos, or your top Spotify artists).
We only receive the limited information that Instagram or Facebook permits to be transferred (as detailed by Instagram/Facebook and agreed by you when you first connect your account from such platforms with your Nixler account).
If you no longer want to link your Nixler account to your Instagram, Facebook or Spotify account, please visit the settings in your Instagram, Facebook or Spotify account and follow the instructions to remove the Nixler app access permissions. Please note that any information already added to your Nixler account from those platforms will not be deleted unless you delete it within your Nixler account as well.
Privacy laws which are applicable in our country ‘Bharat’ may give you the following rights.
Right to be informed:
What personal information an organization is processing and why (we provide this information to you in this Privacy Policy).
Right of access:
You can request a copy of your data.
Right of rectification:
If the data collected is inaccurate, you have the right to have it corrected. We will ensure that it gets rectified.
Right to erasure:
You have the right to get your data and information deleted in certain situations.
Right to data portability:
Copy of certain data in a machine-readable form can be requested by the user.
Right to object:
In certain circumstances and situations (including where information is processed for legitimate business interests or for marketing purposes) you may object to that processing.
Rights related to automated decision-making including profiling:
There are several rights in this policy where processing is carried out on a solely automated basis resulting in a decision which has legal or significant effects for the individual. In these situations and circumstances your rights include the right to ensure that there is human intervention or involvement in the decision-making process.
We keep your personal information only for the duration we need it for the legal basis and as permitted by applicable law. When your Account is deleted, Nixler makes sure it is no longer viewable on our Sites and App. For up to 30 days, it is still possible to restore your Account if it was accidentally deleted. After 30 days, we begin the process of deleting your personal information from our systems, unless:
we must keep it to be consistent with applicable law (for instance, if you make purchases within the App, some personal data may be kept for tax and accounting purposes);
We must keep it be accountable towards the applicable law
(for example, if an account is blocked, we keep the record of account information for evidential basis also if there is an unresolved issue or payment related dispute or any such claims we are required to keep the relevant information until it is resolved.
We must keep the information for legitimate interests of our business, such as prevention from
fraudulent activities, improving Users’ safety and security.
Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or stored by others. This is not in our control, nor do we accept any liability for this. If you have given third party applications or websites access to your email personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.
To process payment/ purchases, Nixler may require Username, address, phone number, email address and credit card information. Such information is used primarily to process User order or as otherwise described herein. Nixler adheres to strict security guidelines with respect to the storage, possession and handling of such information and protecting it against unauthorised access. It is clarified that Nixler does not store User"s credit card information. User transaction on Nixler is authorised and being processed by payment gateway/ any other authorised payment gateway directly without any information passing through Nixler. Thus, all information related to credit/ debit card is stored/ held with Our authorised payment gateway. Only information relating to credit/ debit card is stored with Nixler for the cases where Users" are under auto-renewal for the Account and subscription of Services. Nixler, handles the information only in accordance with the provisions of the applicable law as made applicable from time to time and only for the duration lawfully required, thereunder.
As Nixler evolves, we may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at nixler.xyz. If we make any changes to this policy that, in our sole discretion, is material, we will notify you, for instance, via an email to the email linked with your Account or by posting a notice within Nixler.
Thanks for reading, we hope we didn't go on for too long!